Asterias

What is Asterias?

Asterias functions as an online platform which provides automated Google review responses for local businesses through business owners' voice. The tool produces more than simple generic content. Asterias learns your writing style by analyzing your previous messages while it identifies customer points from their messages to create genuine responses which match your personal tone.

How it works

Asterias connects to your Google Business Profile from your browser, no installation required. The system generates a response based on customer feedback which mentions specific dishes or servers or memorable experiences. The system automatically sends out four and five star reviews after it waits through a standard waiting period. Asterias sends three star and lower review drafts to WhatsApp and Telegram from where you can choose between approving the message or editing it or completely ignoring it.

Key features

• Approval via WhatsApp & Telegram: no new app to learn, reviews that need you appear in your everyday chat.

• Your voice, learned from your replies: Asterias analyzes your past writing style and follows it. Correct it whenever you like.

• Every language your customers use: a review in German gets a reply in German, nothing to configure.

• Periodic report: weekly or monthly, you get your average rating, recurring praise, and recurring problems.

• Menu, team, current offers: feed Asterias your dishes, first names, and offers to make replies concrete.

• Passwordless sign-in: connect with your phone's fingerprint, no password to remember or leak.

Who is it for?

Asterias is for owner-run local businesses with one to five locations: restaurants, bakeries, hair salons, hotels, garages, pharmacies, and more. The system functions across France and United Kingdom and Germany and Italy and Spain while it produces responses in the original language of each review even when it differs from your own language.

Why Asterias stands out

Your organization faces an unexpected financial impact because you have not responded to reviews. The next customer sees a listing where nobody listens, Google notices silence in local search ranking, and you don't have the time to write five personalized replies between services. Asterias provides a solution by using human intervention to handle positive reviews through automated systems and requires your approval for sensitive content and publishes messages at different times to prevent simultaneous posting of multiple replies. You maintain authority over essential decisions which enables you to dedicate your time to vital tasks.